Last updated: April 23, 2026
We want you to feel confident ordering from Beauty of Papers. If something is wrong, we will work with you to make it right.
Contact for returns and refunds: service@beautyofpapers.com
Return mailing address: C/O 171 Marcellin Dr, City of Industry, CA 91789
Return Window
You may request a return or refund within 30 days of delivery.
To start a return, email service@beautyofpapers.com and include your order number and the reason for your request.
Eligibility for Returns
To be eligible for a standard return, the item must:
- have been delivered within the last 30 days;
- be unused, unopened, and in its original packaging;
- be accompanied by proof of purchase, such as an order number or order confirmation email.
Because temporary tattoo products are intended for direct skin contact, we generally cannot accept returns of opened, used, or partially used items unless they arrived damaged, defective, or incorrect.
Non-Returnable Items
The following items are not eligible for standard return unless required by law:
- opened or used tattoo products;
- custom or personalized items;
- gift cards or store credit;
- final sale, clearance, or promotional items marked non-returnable;
- any item returned without prior approval, where prior approval is required.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or different from what you ordered, contact us within 7 days of delivery at service@beautyofpapers.com and include:
- your order number;
- a description of the issue;
- clear photos or video of the item and packaging.
If we confirm the issue, we will offer an appropriate remedy, such as a replacement, refund.
If the error was ours, we will cover reasonable return shipping costs where a return is required.
How to Start a Return
To request a return, email service@beautyofpapers.com with:
- your order number;
- the item(s) you want to return;
- the reason for the return;
- photos, if the item is damaged, defective, or incorrect.
If your return is approved, we will provide next-step instructions.
Do not send items back without contacting us first, because unapproved returns may be refused or delayed.
Return Shipping Costs
- If you are returning an item because you changed your mind, you are responsible for return shipping costs.
- If the item was damaged, defective, or sent in error, we will cover return shipping or waive the need for return, depending on the situation.
Refund Amounts
If your refund is approved, we will refund the eligible amount to your original payment method.
Unless required by law or caused by our error, the following are usually not refundable:
- original shipping charges;
- customs duties, taxes, and import fees;
- return shipping costs paid by the customer.
Refund Timing
Once approved, refunds are typically issued within 5–10 business days.
Your bank, card issuer, or payment provider may take additional time to post the refund.
If it has been longer than 10 business days since your refund was approved, please contact service@beautyofpapers.com.
Exchanges
We do not offer direct exchanges.
If you want a different item, the simplest option is:
- request a return for the eligible original item; and
- place a new order for the replacement item.
Orders Lost in Transit
If a parcel is confirmed lost in transit by the carrier, we may offer a refund or replacement.
If tracking shows “delivered” but the carrier does not confirm loss or misdelivery, we may not be able to issue a refund.
Refused or Undeliverable Orders
If an order is refused, abandoned at customs, or returned because the address provided was incorrect, the refund may be reduced by the original shipping charge, return shipping charge, customs charge, or related handling fee, to the extent permitted by law.
Chargebacks and Abuse Prevention
We reserve the right to deny refunds or returns where we reasonably suspect fraud, abuse, repeated excessive refund activity, or policy manipulation, subject to applicable consumer law.
Contact Us
Beauty of Papers
Email: service@beautyofpapers.com