Refund and Returns Policy

Last updated: April 23, 2026

We want you to feel confident ordering from Beauty of Papers. If something is wrong, we will work with you to make it right.

Contact for returns and refunds: service@beautyofpapers.com

Jump to: Return Window | Damaged or Incorrect Items | Refund Timing | Exchanges | Lost in Transit

Please contact us before sending anything back. If your return is approved, we will provide the correct return instructions and return address.

Quick Summary

You may request a return or refund within 30 days of delivery.
Standard returns must be unused, unopened, and in the original packaging, with proof of purchase.
Damaged, defective, or incorrect items must be reported within 7 days of delivery with your order number and clear photos or video.
For non-quality returns, customers are usually responsible for return shipping. Approved refunds are typically issued to the original payment method within 5-10 business days.

Return Window

You may request a return or refund within 30 days of delivery.

To start a return, email service@beautyofpapers.com and include your order number and the reason for your request.

Eligibility for Returns

To be eligible for a standard return, the item must:

have been delivered within the last 30 days;
be unused, unopened, and in its original packaging;
be accompanied by proof of purchase, such as an order number or order confirmation email.

Because temporary tattoo products are intended for direct skin contact, we cannot accept returns of opened, used, or partially used items unless they arrived damaged, defective, or incorrect.

Non-Returnable Items

The following items are not eligible for standard return unless required by law:

opened or used tattoo products;
custom or personalized items;
final sale, clearance, or promotional items marked non-returnable;
any item returned without prior approval, where prior approval is required.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or different from what you ordered, contact us within 7 days of delivery at service@beautyofpapers.com and include:

your order number;
a description of the issue;
clear photos or video of the item and packaging.

If we confirm the issue, we will offer an appropriate remedy, such as a replacement or refund.

If the error was ours, we will cover reasonable return shipping costs where a return is required.

How to Start a Return

To request a return, email service@beautyofpapers.com with:

your order number;
the item(s) you want to return;
the reason for the return;
photos, if the item is damaged, defective, or incorrect.

If your return is approved, we will provide next-step instructions and the correct return address.

Do not send items back without contacting us first, because unapproved returns may be refused or delayed.

Return Shipping Costs

If you are returning an item because you changed your mind, you are responsible for return shipping costs.
If the item was damaged, defective, or sent in error, we will cover return shipping or waive the need for return, depending on the situation.

Refund Amounts

If your refund is approved, we will refund the eligible amount to your original payment method, such as the credit card or payment account used at checkout. We do not issue store credit.

Unless required by law or caused by our error, the following are usually not refundable:

original shipping charges;
customs duties, taxes, and import fees;
return shipping costs paid by the customer.

Refund Timing

Once approved, refunds are typically issued within 5-10 business days.

Your bank, card issuer, or payment provider may take additional time to post the refund.

If it has been longer than 10 business days since your refund was approved, please contact service@beautyofpapers.com.

Exchanges

We do not offer direct exchanges.

If you want a different item, the simplest option is:

request a return for the eligible original item; and
place a new order for the replacement item.

Orders Lost in Transit

If a parcel is confirmed lost in transit by the carrier, we may offer a refund or replacement.

If tracking shows delivered but the carrier does not confirm loss or misdelivery, we may not be able to issue a refund.

Refused or Undeliverable Orders

If an order is refused, abandoned at customs, or returned because the address provided was incorrect, the refund may be reduced by the original shipping charge, return shipping charge, customs charge, or related handling fee, to the extent permitted by law.

Chargebacks and Abuse Prevention

We reserve the right to deny refunds or returns where we reasonably suspect fraud, abuse, repeated excessive refund activity, or policy manipulation, subject to applicable consumer law.

FAQ

Can I return opened tattoo products?

No. Because temporary tattoo products are intended for direct skin contact, opened, used, or partially used items cannot be returned unless they arrived damaged, defective, or incorrect.

What if my item arrives damaged or incorrect?

Contact us within 7 days of delivery at service@beautyofpapers.com. Include your order number, a description of the issue, and clear photos or video of the item and packaging. If we confirm the issue, we will offer an appropriate remedy, such as a replacement or refund.

Who pays return shipping?

For change-of-mind returns, customers are responsible for return shipping costs. If the item was damaged, defective, or sent in error, we will cover return shipping or waive the need for return, depending on the situation.

When will I receive my refund?

Once approved, refunds are typically issued within 5-10 business days to your original payment method. Your bank, card issuer, or payment provider may take additional time to post the refund.

Do you offer exchanges?

We do not offer direct exchanges. If you want a different item, request a return for the eligible original item and place a new order for the replacement item.

Contact Us

Beauty of Papers
Email: service@beautyofpapers.com

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